A workflow is a defined, automatic sub-process or total process. It forwards information such as documents, forms or tasks for editing from one user to another according to defined process rules. Workflow management enables you to control the flow of data and documents within a company. Workflows improve process quality and increase the availability of information within the project.

 

• Workflow designer
• Control of work processes
• Versioning and archiving
• Authorization concept
• Notifications

Workflow designer

Workflows and individual process steps are defined in the workflow designer. Workflows as well as individual steps can be customized to individual company or project-specific processes.

Control of work processes

Workflows are used to control and document work processes automatically. Individual work steps are assigned to persons, person groups or roles. When a work step is completed, the next employee in the processing chain is automatically assigned the next work step. This procedure enables you to access the status and/or progress of a process at any time thus enabling the reduction of throughput times.

Versioning and archiving

Documents and forms controlled by a workflow are subject to the respective version control of the individual tool when changes are made (see Document Management or Form Management).

 

This concept ensures only authorized access to a workflow. The assignment of access rights can be person-specific as well as role-based.

Authorization concept

This concept ensures only authorized access to a workflow. The assignment of access rights can be person-specific as well as role-based.

Notifications

When a user is responsible for a specific work step, he/she will be notified immediately by the system when action is required. These notifications are sent automatically via e-mail.